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Salesforce

Unlocking Success for Our Customers with Salesforce Technology

Cutting-edge Technology and Expertise for Every Stage of the Customer Journey

Many partners can build a Salesforce solution, but few can guide you to the best technology for your unique needs. Whether you’re interested in Sales Cloud, Salesforce CPQ including Revenue Lifecycle Management (RLM), Account Engagement, Commerce Cloud or Communities, our consultative approach remains the same. We collaborate with you to address your team’s pain points and streamline your processes through cutting-edge technology. Optimize your Salesforce project with our expert guidance and innovative solutions.

  • We offer scalable, flexible, and value-driven solutions to connect your entire organization, encompassing sales, service, marketing, revenue, assets, and IT.
  • Our services ensure your Salesforce solution is optimally configured to deliver rapid time to value and a higher ROI.
  • Our collaborative approach creates user-friendly solutions that implement best practices and provide your customers with the exceptional experience they seek.

Revenue Cloud

  • Maximize Revenue Growth: Leverage Salesforce Revenue Cloud to streamline sales processes, improve forecasting accuracy, and drive better financial outcomes.
  • Enhance Sales Efficiency: Integrate seamlessly with existing systems for real-time insights and data-driven decision-making to optimize your revenue strategy.

Experience Cloud

  • Create Engaging Digital Experiences: Leverage Salesforce Experience Cloud to build customized portals, communities, and customer experiences that foster deeper connections and drive engagement.
  • Streamline Collaboration and Support: Enhance team collaboration and customer support with seamless integration and user-friendly interfaces, improving overall efficiency and satisfaction.

Sales Cloud

  • Boost Sales Performance: Utilize Salesforce Sales Cloud to streamline your sales processes, automate tasks, and drive higher conversion rates with powerful analytics and insights.
  • Enhance Customer Relationships: Manage and nurture leads and opportunities effectively, ensuring personalized interactions and improved customer satisfaction.

Commerce Cloud

  • Drive Sales with Omnichannel Commerce: Utilize Salesforce Commerce Cloud to create a seamless shopping experience across all channels, boosting conversion rates and customer satisfaction.
  • Enhance Personalization and Efficiency: Leverage advanced AI and data-driven insights with Commerce Cloud to deliver tailored product recommendations and optimize your e-commerce operations.

Step-by-Step Towards a New Digital Architecture

Achieve Your Goals with Scalable Implementation and Expert Guidance

The goal of digital transformation is to integrate the right SaaS products into a seamless multi-cloud solution, ensuring that all departments collaborate within a unified system. We take a step-by-step approach to achieve this, leveraging our extensive experience from years of working with small, medium, and large companies.

1

Requirements analysis
We follow a structured plan from the outset. We organize workshops with stakeholders, form focus groups, and identify system requirements to ensure that the needs of all departments are thoroughly addressed before moving forward.

2

Project planning

We use a hybrid approach to project planning, combining classic and agile methods. This allows us to develop digital architecture iteratively, enabling us to quickly adapt to new requirements and goals.

3

Implementation
In this phase, we technically implement the identified requirements and develop your Salesforce interface. Through regular coordination, we ensure we stay on track to meet the agreed-upon goals.

4

System integration
The effectiveness of cloud modules depends on their interfaces. We specialize in integrating both your existing and new systems to ensure seamless data exchange. Whether utilizing native integration or middleware, we design a tailored system landscape to meet your unique needs.

5

Change Management
Once the digital infrastructure is established, we initiate change management as an ongoing process. Our goal is to engage employees from the beginning. To achieve this, we conduct training sessions, facilitate one-on-one discussions, and offer practical tips.

6

Rollout and maintenance
As your digital architecture scales, so do the demands at each location. We manage national and international rollouts with precision to ensure smooth operations. We also handle ongoing maintenance and service to support your needs for as long as necessary.

With over 12 years of experience supporting technology companies, we know how to modernize high-tech businesses using personalized multi-cloud solutions on Salesforce. We understand the challenges and opportunities within the ever-evolving industry landscape. Our experts are here to optimize customer experiences and drive revenue growth for technology companies.

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